Program Manager Staffing
Tier2Tek Recruitment Firm provides solutions for Program Manager staffing. The Program Manager is responsible for coordinating all an organization’s projects and ensuring milestones are being achieved. Moreover, they are in charge of making sure the projects are in line with company objectives.
For Experienced Program Manager Staffing
Tier2Tek Staffing Company has been staffing and recruiting Program Managers for multiple years. Furthermore, we recognize it takes substantial experience in project management in order to be successful as a Program Manager. Moreover, our screening process ensures the highest level of experience and professionalism so we find top candidates for your organization.
Please contact us and browse the other positions that we staff for.
What Does a Program Manager Do?
The Program Manager oversees multiple projects for the organization. They do not directly oversee individual projects. They manage the overall progression and completion of multiple projects. Additionally, the program manager often creates and manages long-term goals for the organization that aligns with its business strategy.
Finally, the Program Manager produces timely reports to key stakeholders and ensures all projects are on track for completion.
Average Salary
According to GlassDoor, the average salary of a Program Manager is $97,997.
Sample Job Description
A Program Manager has 9-15 years of a large project and/or program management experience. Performs full-performance program management work on one or more highly complex or enterprise-wide information technology programs. This work includes managing the design, development, implementation, and maintenance phases of the program management life cycle.
- Partners with senior management across the company to identify and prioritize information technology goals and objectives; develops and maintains the program strategy and supporting business cases.
- Defines and initiates program and project objectives. Assigns project managers to manage cost, schedule, and performance of projects. Oversees multiple projects directed at achieving a strategic goal.
- Develops, implements, and monitors program budgets that are complex in nature. Allocates shared resources among projects within the program. Prepares reports detailing the status of the program budget and compliance with any requirements as specified by funding sources.
- Manages the vendor selection process, which includes developing requests for proposals (RFP) and requests for information (RFI), reviewing submitted bids from contractors, and serving as the chair of the vendor selection committee.
- Develops, negotiates implements, and monitors contracts, ensuring conformance to approved plans and contract specifications. Acts as a liaison to the company’s attorney’s office. Follows prospective contracts throughout the review process and coordinates actions for breach of contract situations.
- Manages and/or performs lead work over project managers who have been assigned responsibility for various projects within the program. Establishes work plan responsibilities and scope of authority for project managers. Ensures technical proficiency and productivity of project managers/staff and arranges for training as necessary.
Additional Responsibilities
- Develops and manages plans to ensure compliance with information technology industry standards, internal architecture, and infrastructure protocols, and established business practices. Acts as a liaison with internal and external audit groups to ensure compliance with any auditing standards for associated programs.
- Manages the overall risk of the program, which includes conducting risk and cost/benefit analyses and devising strategies to deal with unexpected crises and unresolved risks.
- Monitors program milestones to maintain continuous alignment of program scope with strategic business objectives. Ensures projects within the program are completed within established time and budget schedules. Recommends modifications to project managers to enhance the effectiveness of the business result or strategic intent.
- Functions as a liaison with senior management, vendors, project managers, and other information technology professionals to communicate program strategy, direction, and changes. Presents information on program performance to elected officials and other stakeholders and resolves high-level conflicts by making broad decisions or negotiating with affected senior management.
Common Certifications for Program Management Staffing
Project Management Professional (PMP)
A management certification with management in the title! Need any more evidence of its importance?
Provided by the Project Management Institute, the PMP exam tests the candidate on the highest level of management techniques, issues, and tactics. Considered an ‘elite manager’, those with the certification have passed the administered course and test to prove they have the expert ability to manage the people, processes, and business priorities of a professional project. Therefore, those with the PMP certifications can be considered top-tier candidates.
Certified Scrum Master (CSM)
Scrum is a form of program management introduced in the late 1990s. Basically, Scrum is a work and scheduling formula that a company or team can use to help them finish a project with efficiency. The key element here being ‘sprints’.
For example, let’s say you decide to draw a portrait of your friend. After every feature, you stop to make sure it is correct. After drawing one eye, you check to see if that eye is correct. Nose, mouth, and so on. Therefore, you can fix issues in small increments instead of waiting till the entire picture is finished.
If a candidate has a CSM certification, they are experts in the management framework.
Google Project Management
Similar to the PMP, Google provides a similar management course. According to the corresponding site, the certification course and test show that the candidate has experience with estimating time and budgets, running effective meetings and managing stakeholders, identifying and managing risks, applying Agile and Scrum frameworks, leadership skills, and navigating team dynamics. When staffing for a Program Manager, the Google certification is a bonus.
Common Skills for Program Management Staffing
Communication
Due to the nature of having to communicate with team members and subordinates, the Program Manager requires a bevy of customer service and communication abilities. Ultimately, they must be able to directly explain the program, changes, and tasks to all of their workers. Furthermore, they must be able to understand and empathize with workers, allowing them to change and alter programs to ensure success. As a manager, the professional must have communication skills.
Time Management
A Program Manager oversees the entirety of different projects, teams, and tasks. Therefore, they must have the ability to understand and create schedules and withstand overall time management. If they have a bad grasp on time management, they may see projects and teams get out of order, delaying delivery and production.
Reliability
Being the head of an entire department or process, the manager should be able to be looked upon as a rock. Employees want a boss they can rely on. They want to look to their supervisor for both support and stability. After all, when all things begin to crumble, everyone waits for the leader to jump in.
This means emotional stability, too. One of the most defining attributes of reliability is the emotional spectrum. When seats are heated, the supervisor should be level-headed. A less-than-reliable emotional balance can cause teammates to avoid the manager when stress elevates. Therefore, the Program Manager must be reliable and consistent. Lead by example, after all.
Other Parallel Career Paths and Jobs
The Project Manager plans and executes multiple initiatives for a company. For example, when a company needs to implement a new solution, the Product Manager identifies, plans, and executes all aspects of the solution. Consequently, they oversee the complete lifecycle of the new initiative.
Just like a Program Manager, an Operations Manager analyzes and researches ways to create company success. They manage multiple departments toward maximum productivity. Usually, they are involved in human resources, finance, and IT management. Their ultimate responsibility is to increase a company’s operational efficiency.
Overall, they are the main point of contact for a company in regard to IT. They play a very important role as they make sure all systems are implemented properly and are usually the first ones to respond in the event of an IT emergency or problem with any of the systems. In most cases, they will also design new systems to better fit the company’s needs.