Help Desk Staffing Made Simple

IT Support Staffing and Recruitment Solutions in Chicago
For Chicago companies seeking reliable IT staffing solutions, Tier2Tek Staffing offers direct hire recruitment designed to fill both individual and multiple positions. Whether hiring for an essential IT helpdesk role or expanding your service desk team, we tailor our approach to your needs. As of December, our IT support staffing services help businesses maintain strong operational support.
Industries We Support in Chicago

Tier2Tek Staffing provides IT staffing and recruitment services for a wide range of industries in Chicago. We work with businesses in these industries and more, delivering reliable hiring solutions.

Fintech (Financial Technology)
- IT Support Administrator
- User Support Technician
- End-User Support Specialist

Healthcare & Medical
- Hardware Support Engineer
- Onsite IT Support Technician
- Tier 2 Support Specialist

Financial Services & Banking
- IT Support Engineer
- End-User Support Specialist

Manufacturing
- Hardware Technician
- Helpdesk Support Analyst

Energy & Utilities
- Tech Support Specialist
- Infrastructure Technician
- User Support Analyst

Telecommunications
- IT Operations Support
- Network Support Technician
Why Companies in Chicago Choose Tier2Tek Staffing

We provide access to top IT talent, ensuring cost-effective hiring with fast communication and flexible solutions that adapt to your changing needs. Our proven track record in Chicago reflects our strong industry knowledge and commitment to success.
Best-in-Class Talent Access
Local Market Expertise
Hiring that Saves You Money
Clear & Fast Communication
Adaptable Hiring Solutions
Proven IT Staffing Results
Locations We Serve Around Chicago
Our IT staffing services are available 24 hours a day, five days a week, Monday through Friday, to support your business operations.
| Chicago Oak Brook Schaumburg Naperville | Downers Grove Rosemont Lisle Oakbrook Terrace |
Our Proven Recruitment Process
4-step process ensures we deliver the right fit every time:
- Learn your business needs
- Identify and engage talent
- Thorough candidate evaluations
- Present qualified candidates

Success Stories from Our Clients
Our case studies highlight how Tier2Tek Staffing has helped companies in Chicago and beyond successfully fill IT support staffing and IT helpdesk staffing roles through direct hire recruitment. These real-world examples showcase our effective hiring strategies and industry reach.

Government
Challenge: Outdated desktop hardware slowed employee productivity.
Solution: Deployed Desktop Support Technicians for hardware upgrades.
Result: Performance issues reduced by 60%.

Retail & E-commerce
Challenge: Password reset requests overwhelmed internal IT.
Solution: Staffed Help Desk Analysts to manage account support.
Result: Resolved 90% of access tickets within one hour.

Transportation & Logistics
Challenge: Mobile device issues disrupted remote work.
Solution: Provided Mobile IT Support Technicians for setup and troubleshooting.
Result: Mobile support resolution time cut by 55%.
Get Started with Tier2Tek Staffing Today
Ready to hire skilled IT professionals in Chicago? Contact Tier2Tek Staffing for reliable direct hire recruitment services tailored to your business needs.