Telecom Staffing Agency
Telecom Staffing Solutions for Your Business Needs
Tier2Tek Staffing specializes in telecom staffing, providing you with skilled professionals to support your telecommunications operations. Whether you need network engineers, support technicians, or telecom analysts, our tailored staffing solutions ensure you get the right talent for your specific requirements. We focus on matching candidates who can enhance your infrastructure, improve efficiency, and align with your business goals. From initial recruitment to final placement, we offer comprehensive support throughout the process. Ready to strengthen your telecom team? Work with us to achieve your staffing goals.
Job Description for Telecom Admin
About the Role
As a Telecom Admin, you will play a crucial role in managing and maintaining our telecommunications infrastructure. This position involves ensuring the seamless operation of telecom systems, troubleshooting issues, and implementing new technologies to enhance our communication networks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to telecom administration.
Key Responsibilities
- Manage Telecom Systems: Oversee PBX, VoIP, and unified communication platforms. Monitor and troubleshoot network performance.
- System Setup and Upgrades: Configure and install telecom hardware and software. Implement technology upgrades.
- Support and Troubleshooting: Provide technical support for telecom issues. Diagnose and fix hardware and software problems.
- Documentation: Maintain records of system configurations and changes. Report on system performance.
- Vendor Coordination: Work with telecom service providers. Recommend telecom products and services.
Skills and Qualifications
- Education: Bachelor’s degree in IT, Telecommunications, or related field.
- Experience: At least 3 years in telecom administration. Experience with PBX, VoIP, and communication platforms.
- Technical Skills: Proficient in telecom hardware/software installation. Knowledge of network protocols and telecom technologies.
- Soft Skills: Strong problem-solving and communication skills. Ability to work independently and in a team.
- Preferred Certifications: CCNA or similar. CTNS.
Technologies Used for a Telecom Admin Role
A Telecom Admin plays a crucial role in managing and maintaining an organization’s telecommunications systems. To ensure seamless communication and efficient network operations, Telecom Admins utilize a range of technologies. Here are a few common ones:
- PBX (Private Branch Exchange):
- Manages internal and external phone calls within an organization.
- VoIP (Voice over Internet Protocol):
- Enables voice communication over the internet, replacing traditional phone systems.
- Unified Communication Platforms:
- Tools like Microsoft Teams and Cisco WebEx integrate various communication methods such as voice, video, and messaging.
- Network Monitoring Tools:
- Software like SolarWinds and Nagios for monitoring network performance and identifying issues.
- SIP (Session Initiation Protocol):
- A protocol for initiating and managing real-time communication sessions, including voice and video calls.