Telecommunications Network Administrator

This role is responsible for overseeing the seamless operation of telecommunications systems, including voice, data, and video networks. You’ll ensure that infrastructure—from routers and switches to VoIP systems—is properly maintained and optimized for performance and security.

Collaborating closely with IT teams and external vendors, you’ll manage network capacity, handle system updates, and troubleshoot issues to maintain reliable communication channels across the organization.

Responsibilities

• Design, deploy, and maintain the organization’s telecom and network infrastructure (e.g., VoIP, WAN, routers, and switches)

• Monitor system performance, troubleshoot outages, and coordinate timely repairs

• Enforce security protocols and maintain compliance with company and industry standards

• Collaborate with network and systems teams for integration and optimal configuration

• Manage third-party vendor relationships and service contracts

• Document network configurations, procedures, and maintenance logs

• Train staff on telecom tools and assist with user-level technical issues

Qualifications

• Bachelor’s degree in Information Technology, Telecom, Computer Science, or related discipline (associate degree or certifications accepted with experience)

• Experience with VoIP systems, network operations, and telecommunications equipment

• Strong knowledge of routing, switching, LAN/WAN design, and network security measures

• Familiarity with telecom protocols (e.g., SIP, QoS, PRI, SIP trunking)

• Excellent analytical, communication, and troubleshooting skills

• Preferred certifications: CCNA, CompTIA Network+, or relevant vendor-specific credentials

Job Benefits

• Health, dental, and vision insurance

• Retirement plan with employer match (e.g. 401(k))

• Paid time off, vacation, and sick leave

• Professional development support (training courses, certifications)

• Flexible or hybrid work options (dependent on company policy)

• Potential bonuses or performance-based incentives

Salary Range

The expected annual pay falls within approximately $58,000 to $91,000, with higher compensation—up to around $105,500—possible for candidates with advanced experience, and specialized skills.