5 Key Factors of IT Service Desk

1. Ambition Being an entry level into IT, personnel should have a realistic path set for career growth. IT Management should also be involved in assisting with setting realistic goals. By having these set goals, SD personnel will have an ambition to succeed. In turn, the personnel will adopt exceptional performance. 2. Communication Skills After … Read more

6 Clever Ways to Remember Someone’s Name

You run into someone familiar and you need to remember their name.  Everyone has been there, that awkward moment when you meet a familiar face and you forget their name. We often start off with, “Hey, how are you?” Or “It’s great to see you”. We continue on with small talk while trying to remember … Read more