While you have worked hard and crushed your resume, sometimes it isn’t enough to land that dream job. During your job search, it is important to know how to write a cover letter and when it’s necessary to do so. Here is a list of steps to help you nail your next cover letter. What … Read more
In the realm of call center operations, where efficiency is the heartbeat of success, understanding the intricacies of staffing models is pivotal. A substantial portion of call center operating costs is attributed to staffing and its associated expenditures, encompassing training, scheduling, commutes, and more. In the dynamic world of call centers, two primary staffing approaches … Read more
Ever wondered what jobs an AI might take over in the future? Worried about your job security? We asked an actual AI to tell us the future.