Personal Care and Service

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Personal Care and Service Staffing

Personal Care and Service - Tier2Tek Staffing

A business can sell products and services all day, but what happens when a customer needs information?
What happens when a customer needs one-on-one attention? Luckily, Personal Care and Service workers exist.
As a staffing agency, Tier2Tek can help you employ any expert worker.


Working With Tier2Tek Staffing

Finding and vetting expert employees can take an abundant amount of business resources. If your company doesn’t have a human resources department or is busy with daily operations, it may be impossible to get through the recruitment process. Luckily, there are staffing agencies available to help simplify and handle the process. Luckily, there’s Tier2Tek Staffing.

Sourcing Candidates for Your Specific Criteria

We assign every client a dedicated account manager. This expert recruiter takes the time to learn everything about your company, from ideals to open positions, before starting the recruitment process. Therefore, we can find the perfect employees for your future. Ultimately, we believe that finding the perfect employees is more than finding perfect resumes. The best employees must match your company’s ideals, mission and business culture. 

Recruitment Process

After we finish learning everything about your company, we look over our national database of prescreened candidates. We get you in contact with the best employees in your market (or nationally). If we can’t find the perfect fit for you, we will post the job on job boards and other sites. Finally, we finish the screening and interviewing process.

Our Speed and Accuracy

We only bring you the top 2% of applicants. Furthermore, we look to bring you prescreened candidates within three days of reaching out to us. If you are unsatisfied with the employees we provide, we will restart the entire recruiting process.

Personal Care and Service Positions We Recruit For

Customer Service

The bread and butter of customer relations. The Customer Service expert deals with any inquiries and grievances. They then appoint the issue to the correct person for solving.

Customer Support

Similar to Customer Service Agents, Customer Support Workers help clients troubleshoot products after they have been purchased. These products can be both hardware and software.

Product Support Specialist

If a customer is unsure of how to use a specific product or feature of that product, the Support Specialist assists. They also gather data and record recurring problems to assure fixes in future variations of the product.

Professional Services

The Consultant defines and documents best practices, guidelines and procedures for your customer service department. Then, they will assist with the conception and implementation of major initiatives and high-priority projects.

Guest Services Agent

Customer Service workers greet and speak with customers at the front end of a business. For example, hotel desk clerks and park information desks.

Retail Technology Analyst

The Retail Analyst’s main role is to research and choose what software and hardware implementations are necessary for your retail and customer relations business.